FAQ

Your Questions, Our Answers

You’ll find clear and concise information on everything you need to know about our products, services, and policies.

Our furniture is crafted from high-quality, sustainably sourced teak wood. We focus on elegance, functionality, and durability, with each piece meticulously handcrafted by skilled artisans to ensure exceptional quality and timeless beauty.

Yes, teak wood is naturally resistant to weather, insects, and rot, making it an ideal material for outdoor furniture. Our pieces are designed to withstand various weather conditions, ensuring longevity and durability.

Yes, our teak furniture is designed to be left outdoors all year round. However, to extend its life and maintain its appearance, we recommend using protective covers during extreme weather conditions.

Yes, we offer customization options to meet your specific needs and preferences. You can choose from different finishes, sizes, and cushion fabrics to create a unique look for your outdoor space.

Our furniture is manufactured in Indonesia, where we source the finest teak wood. Each piece is handcrafted by experienced artisans who bring generations of expertise to their work.

We are committed to sustainability and environmental responsibility. Our teak wood is sourced from well-managed, certified plantations, ensuring that our furniture is eco-friendly and sustainable.

Yes, Otazen provides international shipping to various countries. We partner with reliable shipping companies to ensure your furniture arrives safely and on time. Please contact our customer service for more details on shipping to your location.

Yes, you can request fabric samples from Otazen before purchasing. We provide samples of fabrics, wood finishes, and other materials to help you make an informed decision. Please contact our customer service to request samples and for more information.

To place an order or get more information, please email us at [email protected] or [email protected] with details of your requirements.